Policies

BOOKINGS:

  • Deposit required to secure date, non-refundable after 3 days
  • Dates and times reserved upon deposit receipt

BOOKING TIMES:


  • Makeup within allotted time; delays may incur a $10/15 mins fee
  • Group services at the same location and consecutive in time

COSMETIC SUPPLIES AND EQUIPMENT:

  • Artist uses own supplies; client provides power supply and suitable environment
  • Artist may refuse services if conditions are unsatisfactory

PAYMENT:

  • 50% deposit to secure event date; remaining due on event date
  • Payment via eTransfer or Online Payment

OTHER EXPENSES:

Parking fees and travel fees (specified in quotation) due on event day

CANCELLATIONS:

  • Client refunds for unrelated cancellations are subject to policies
  • COVID-19 related cancellations exempt from deposit non-refundability
  • Bridal bookings: Notice at least 90 days in advance; otherwise, 50% cancellation fee
  • Other bookings: 48 hours' notice required; 50% cancellation fee if not met
  • Artist cancellations result in 100% deposit refund within two weeks
  • Notice of cancellation for full deposit refund: three days from deposit date
  • After three days, deposit non-refundable or transferable

LIABILITY:

  • Sanitary practices maintained; makeup products are hypoallergenic
  • Skin conditions to be reported before application

PRIVACY:

  • Client details kept securely for three years
  • Information not disclosed to third parties

USE OF IMAGES:

  • Artist may use captured images for website and advertising
  • Client agrees to release contact info of professional photographers/videographers

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